Digital Employees
AI that works. Not just AI that answers.
A Digital Employee is an AI worker built for a specific role in your business. Give it a job, the skills it needs and the responsibilities it should own, then let it work alongside your team.
Give it a job, the skills and the responsibilities
Job
Decide which part of the business this Digital Employee is responsible for, from customer service to reporting.
Skills
Equip it with the capabilities it needs to do that job well.
Responsibilities
Set out what it owns day to day, and where a person needs to sign off.
Work alongside your team
Let it get to work, reporting back and following up like any other team member.
Where they help
What Digital Employees can help with
A Digital Employee can take on one clear part of the work, or support several parts of the business at once.
Digital Employees can help with
- Operations
- Sales
- Marketing
- Customer service
- Business administration
- Information processing
- Scheduling
- Reporting
- Follow-ups
- Lead qualification
- Customer communication
- Content creation
- Research
Example roles
Research Assistant
Finds, organises and summarises information so your team can act faster.
Content Employee
Drafts articles, social posts and other business content ready for review.
Lead Qualifier
Reviews new leads and works out which ones are worth a follow-up call.
Service Assistant
Handles common customer enquiries and prepares responses for approval.
Operations Coordinator
Keeps recurring tasks and approvals moving without anything falling through.
Reporting Analyst
Pulls together regular reports so your team spends less time compiling numbers.
Assistant vs Digital Employee
A chatbot or assistant
- Answers when asked
- Starts from zero each time
- Waits for you to act
A Digital Employee
- Owns a defined role
- Remembers context from previous work
- Moves work forward and follows up
- Brings in people for approval
Frequently asked questions
Is it a chatbot?
No. A chatbot answers questions. A Digital Employee owns a role, with a job, skills and responsibilities it works through.
Will it replace my staff?
No. A Digital Employee works alongside your people. Humans keep the judgement, relationships and decisions that matter.
Can I control what it does?
Yes. You set its role, the skills it has and where approvals are needed before it acts.
How do I get started?
Start with one Digital Employee for one piece of work, then build from there.
Create your first Digital Employee
Start with one role, give it a job, skills and responsibilities, and let it work alongside your team.