Voice Agents
Never miss a call again
An AI receptionist that answers, understands and acts, then hands over to your team with a summary.
What your AI voice agent handles
AI receptionist
Answers calls and handles the conversation.
After-hours cover
Keeps answering calls outside business hours.
Bookings and scheduling
Helps callers book or reschedule appointments.
Call summaries
Turns a call into a clear summary for your team.
Lead capture
Captures caller details so no enquiry is lost.
Human handover
Hands the call to your team when it matters.
Answer
Pick up the call so no enquiry goes unanswered.
Understand
Work out why the caller is getting in touch.
Act
Take a booking, capture details or answer a question.
Summarise
Turn the call into a clear summary.
Hand over
Pass the call, or the summary, to your team.
How It Fits
How it plugs into your workforce
A voice agent is a Digital Employee with voice skills. It shares the same memory and workflows as the rest of your AI workforce, so a call becomes part of the bigger picture rather than a one-off.
- Shares customer context
- Triggers follow-up workflows
- Escalates to your team
Frequently asked questions
Can it transfer calls to a person?
It’s designed to hand over to your team when needed. Talk to us about how it fits your phone setup.
Does it work after hours?
Yes. A voice agent can keep answering calls outside your regular business hours.
What happens with complex calls?
Complex or sensitive calls are handed to your team, along with a summary of the conversation so far.
Do we get a record of calls?
Yes. Each call is summarised so your team can see what happened without listening back.
Set up a voice agent
Give your business an AI receptionist that answers, understands and acts, day or night.