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Digital Employees for logistics

Keep bookings, updates and exceptions moving, without a person chasing every step.

Where logistics teams lose time

Coordinating bookings across jobs

Chasing dispatch and delivery updates

Answering “where is my delivery” questions

Flagging exceptions before they escalate

Collecting proof-of-delivery follow-up

Reporting on daily operations

Recommended Digital Employees

Coordination Employee

Coordinates bookings and dispatch details.

Customer Update Employee

Keeps customers informed on delivery progress.

Operations Reporting Employee

Turns daily activity into clear reports.

Example workflow

Booking

A delivery or job is booked in.

Dispatch update

The customer is updated once it’s dispatched.

Delivery ETA

An estimated delivery time is shared.

Exception alert

Delays or issues are flagged early.

Proof-of-delivery follow-up

Delivery is confirmed once it’s complete.

Frequently asked questions

Can it handle exceptions, not just routine updates?

Yes. Exceptions can be flagged early and escalated to your team, alongside the routine updates it sends.

Can it work with the systems we already use for bookings?

A Coordination Employee can be set up around the processes and systems your operation already runs on.

Does this reduce our need for an operations team?

No. It’s designed to take repetitive coordination and reporting off your team’s plate, not replace their judgement.

Build your logistics workforce

Start with customer updates or reporting, and grow your AI workforce from there.